We have since been working to source a UK compatible version of the LG V20. One thing that is very important to us is ensuring support for our customers over the lifespan of the phone.
Today marks an update and conclusion in this process.
Our original intentions were to import the LG V20 from Europe. We did with this last year with the V10, with supply networks for regular stock and support for service issues.
Sadly, LG have now confirmed to us that they are not launching the V20 anywhere in Europe. Even with high interest and demand, especially following the Samsung Galaxy Note7 recall, they are not planning to reconsider this decision.
Could Clove import from outside Europe?
The LG V20 has been launched in other regions of the world, notably Korea and the USA. We can potentially source from these areas, however are not prepared to do so at this time.
This decision has been made primarily due to being unable to provide efficient after-sales service on these items. Keeping a regular supply, maintaining quality control and ensuring network compatibility are also issues.
As smartphone users ourselves we see the appeal of the V20. We have also clearly stated to LG just how many customers have expressed interest in the handset. It is easily one of our most requested. Ever. Even after providing this information, and pledging a commitment to a volume of handsets, LG remain firm that they do not wish to launch the V20 in Europe at this time.
As such you may wish to consider your options. There are a great range of handsets available SIM free from www.clove.co.uk.