UPDATE 15/4: We have further unfortunate news to share on the release of the SIM free stock of the Samsung Galaxy S5.
Stock was expected to arrive later this week after an initial delay; but today we have been notified that the earliest we can now expect units is next week.
This coming weekend is Easter Bank Holiday in the UK, meaning our offices and Samsung’s distribution will be closed from Friday 18th through Monday 21st.
The Galaxy S5 stock will therefore arrive during the latter part of next week. We do not have an exact arrival day as of yet.
We will update you next week when we know more.
We share your frustration and disappointment at the extended delay. To the best of our knowledge, this applies to all SIM free sales from UK retailers. The supply of SIM free stock is ultimately in the hands of Samsung; currently all UK Galaxy S5 stock is to be sold directly by them or their chosen partners with carrier contracts.
We continue to await a shipment from their official distribution partners in the UK. As soon as any units arrive we will process and dispatch orders as quickly as is possible to avoid any further delays.
The Samsung Galaxy S5 official launch date is today, Friday 11th April. Stock was expected to arrive from Samsung and begin shipping today. However Samsung have delayed the arrival of the SIM free stock to online retailers including Clove Technology. As a consequence any order placed with Clove will not be shipping today and will do so when stock arrive. This is extremely disappointing and we can only apologise, but this delay is out of our control. At this time we do not have a confirmed arrival date for the stock, but have been told we can expect units next week – week commencing 14th April. Once we have more information we shall update you and of course ship your order as soon as is possible.
On a slightly more positive note, Android Central have confirmed that the S5 is still subject to a region lock, but they have made it clearer how to remove this.
There is a label on the box that reads:
European Model: This product should be activated with a SIM card issued from a mobile operator within Europe (as defined EU/EEA, Switzerland and the following Non-EEA countries Albania, Andorra, Bosnia and Herzegovina, Former Yugoslav Republic of Macedonia (F.Y.R.O.M), Monaco, Montenegro, San Marino, Serbia and Vatican City.) To use SIM cards from other regions, a cumulative call over five minutes must first be made with the SIM card from European operators.
If you are ordering from Clove to a country outside of the intended region, you will be asked at the checkout to confirm your acceptance of this limitation as well as your consent for the box to be opened and the device activated on your behalf.