HTC Desire Android 2.2 Update – Auto-Backup Disabled – BE AWARE

Sometimes you find things out the hard way.  I own a HTC Desire which I upgraded in good faith to Android 2.2 (FroYo) and all has been well.

However more recently the Desire has been running low on memory due to the number of applications and messages I had on the phone.

I deleted a couple of message threads that had over 1000 messages in which helped a bit as well as deleting a few apps I had used only a couple of times and moving some to the SD card (now available through Android 2.2).

For some reason the phone went a bit mad on me yesterday and decided to delete ALL my messages!  I thought that’s a bit strange.  Re-booted a couple of times still to find the messages still were not appearing.

Not that it was a big thing for me to keep old messages but there were some important ones.  A bit perplexed because I was under the impression that my messages were backed up automatically by the device to the memory card.  I had used this auto backup several times before and it worked perfectly.

HOWEVER – A call to HTC has confirmed – Android 2.2 on the HTC Desire DOES NOT automatically backup your device.  The ONLY backup is the sync to Google for your email and contacts!  Apparently this is because when the roll out took place the backup facility was not complete and HTC are working on a solution.

Therefore BE VERY AWARE to use  3rd party or alternative backup solution as programme settings, home screen configurations and messages WILL now be lost if the device is reset as there is NO auto-backup.

This is by no means a plug for the offer we have with WaveSecure at the moment, BUT you really should if you are an Android 2.2 user on the Desire consider using their backup services.  As you can see from the images below, it backs up your SMS – Guess what I am now installing on my device?

 

I will let you know when I hear from HTC of a fix.

About Jon

Constantly challenging opinions and looking for new opportunities, Jon develops the product ranges and business activities and very much strives to maintaining growth and taking Clove in to the future.

Never knowing when to stop, he spends too much time in the office! He's very organised; writes lists, reports, spreadsheets, you name it, he's on to it!! When he does relax, however, he can be found driving his pride and joy (his Range Rover Sport), walking his Dog, down the pub or at a local restaurant. He does too like the finer things in life and often lives beyond his means, only the best hotels will do.

Trackbacks

  1. [...] UPDATE 08/09/2010 – PLEASE NOTE:  THE AUTO-BACKUP FACILITY HAS BEEN DISABLED – READ MORE HERE [...]