No More Shocks For Using Mobile Internet Abroad

As of tomorrow consumers will no longer need to worry about accidentally running up a huge bill when connecting to data service abroad. This is an easy enough mistake to make and in some cases customers have received extortionate bills having not realised that their data connection is switched on, or that their usual data allowance does not include overseas use.

Thanks to new roaming rules from the EU, from Thursday 1st July, the data-roaming limit for travellers will be automatically set at 50 euro (41 GBP) excluding VAT (unless they have chosen another limit – higher or lower).

Commission Vice-President for the Digital Agenda Neelie Kroes said:

"There will be no more bill shocks for tourists or business travellers surfing the internet with smart phones or laptops while in another EU country. The EU is also cutting the cost of roaming calls for travellers. I am determined to make the EU’s telecoms markets more competitive."

Operators will have to send users a warning when they reach 80% of their data-roaming bill limit. The operator will have to cut off the mobile internet connection once the limit has been reached, unless the customer has indicated they want to continue data roaming that particular month.

In addition, maximum wholesale prices for data roaming will fall from 1 euro (85 pence) to 80 cents (68 pence) per Megabyte.

Further rules have been made regarding call roaming abroad. Click here to read the full article on the changes being brought into effect as of tomorrow.

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